Learning Outcomes-

1.Students will be able to demonstrate effective verbal communication skills in their

 regular conversations and at their workplaces.

2. Students will become efficient in non-verbal communication skills.

3. Students will assimilate and adhere to corporate cultural norms and business ethics.

Assessment-

  1. Total 50 marks assessment will be conducted.

  2.Those who secure 25 marks out of 50 will be passed and will be awarded certification

 of completion.

Syllabus-

Module No

Particulars

Hours allocated

1

Verbal Communication Skills

4

1.1

Discover Yourself and Manage Anxiety

1

1.2

Assertiveness, Communicating intent and point of view

1

1.3

Win- Win Approach, Communicating assertively

1

1.4

Negotiation Skills

1

2

Non-verbal Communications

5

2.1

Utility & Types

2

2.2

E-mail etiquettes

1

2.3

Body language, facial expressions

1

2.4

Understanding cultural context

1

3

 Business Ethics & Corporate Culture

3

3.1

Corporate Norms- Understanding and executing

1

3.2

Business Ethics

1

3.3

Corporate Culture- meaning, Significance & Types

1

4

Role Plays

3